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Investigation

Ram Trucks Were Recalled Twice for the Same Rollaway Defect. The Fix Didn't Fix It.

A Ram pickup truck with a recall notice overlaid on a parking lot where the vehicle has rolled away from its parking space

The brake transmission shift interlock in your 2013–2018 Ram pickup does one job. It keeps the transmission locked in Park until you press the brake pedal. A locking pin, a spring, a lever working in concert to prevent a catastrophic failure mode. When the pin sticks open, the truck can roll out of Park without a foot on the brake, without a key in the ignition, without anyone behind the wheel at all.

Chrysler recalled 1,482,874 Ram trucks in December 2017 to fix exactly this.[1] Dealers inspected the brake transmission shift interlock, replaced the assembly if needed, reprogrammed the body control module, and slipped an addendum into the owner's manual. The recall number was 17V-821, and as far as NHTSA's database was concerned, the problem was identified, the remedy deployed, the paperwork filed.

1,663,336
Ram trucks recalled across two campaigns for the same BTSI defect

Then it happened again. Recall 18V-100 added another 180,462 trucks.[1] Same defect, same models, same locking pin sticking in the same open position. Total recalled population: 1,663,336 trucks spanning the 1500 through 5500, all equipped with column-mounted shift levers. Two recalls. One defect. Fixed.

Except it wasn't. On July 3, 2025, NHTSA's Office of Defects Investigation opened Recall Query RQ25003 after receiving 14 vehicle owner questionnaires and 6 Early Warning Reporting incidents describing the same BTSI failures in trucks that had already been through the recall repair.[2] Twelve crashes. Seven injuries. Zero fatalities, though the investigation documents note that rollaway events carry inherent fatality risk whenever a pedestrian, child, or bystander is in the path of a driverless two-and-a-half-ton vehicle moving under gravity alone.

Read that timeline again: December 2017 to July 2025. Seven and a half years from the first recall to NHTSA formally asking whether the fix worked. Not seven years of silence out of confidence that the remedy was effective, but seven years of a system that simply wasn't designed to check.

7.5 years
Between the first recall and NHTSA investigating whether the repair actually worked

This is the architectural flaw in the American recall system. NHTSA tracks completion rates with religious devotion. Their data shows 76% of vehicles aged one to five years get recalled repairs done; that drops to 56% for vehicles six to ten years old.[3] The agency convenes summits with automakers about getting those percentages up, about letter-writing strategies and dealer notification protocols. All of that work answers one question: did the dealer perform the repair?

Nobody in the system is systematically asking the other question: did the repair work?

The Ram BTSI case is not an outlier. The recall system's feedback loop for remedy quality relies entirely on post-market surveillance, which in practice means injured owners filing complaints with NHTSA after the defect recurs. The Government Accountability Office has found that NHTSA lacks a formal lessons-learned process for recalls, meaning the agency has no institutional mechanism to feed remedy failures back into design requirements for future recalls.[4] A DOT Inspector General audit reached similar conclusions: inadequate monitoring, verification gaps, and management control deficiencies in the recall program.[5]

Stellantis, which inherited the Ram brand from Fiat Chrysler, is not the only manufacturer caught in the re-recall loop. Hyundai and Kia's Theta II engine seizure defect spawned multiple recall rounds as each remedy proved insufficient for the full scope of the problem. Takata's airbag inflator recalls expanded through wave after wave as the decomposition chemistry turned out to be worse than each successive recall assumed. Ford just recalled 412,774 Explorer SUVs for rear suspension toe link fractures that were supposed to have been addressed in an earlier campaign.[6] The pattern is consistent: manufacturer proposes a remedy, NHTSA accepts it, dealers execute it, and the system only discovers the remedy was inadequate when people start getting hurt again.

The Ram trucks in FARS tell their own story. Dodge Ram pickups appear in 4,407 fatal crashes across the 2014–2023 data window, accumulating 10,110 total crash involvements at an estimated rate of 0.78 deaths per 100 million vehicle miles traveled.[7] That rate is among the lowest of the major full-size pickups (the Silverado runs 1.25, the F-150 sits at 1.04), though FARS does not isolate rollaway-specific incidents from the broader fatality data. Toxicology results show 19.1% of Ram drivers in fatal crashes had some form of impairment, with 14.5% testing positive for alcohol and 8% for drugs.

The strongest defense of the current system is resource-based. With north of 300 million registered vehicles and thousands of active recalls, proactive remedy verification at scale would require testing infrastructure and field monitoring budgets NHTSA does not have and is unlikely to receive. The complaint-driven feedback loop, while reactive, does eventually catch failures. The Ram Recall Query proves that, but “eventually” in this case meant nearly eight years, 12 crashes, and 7 injuries after the first recall was issued. For any individual standing in their driveway when a two-ton truck rolls backward because a spring mechanism failed for the second time, "the system works, it just takes a while" is not a particularly comforting engineering conclusion.

If you own a 2013–2018 Ram truck with a column shift, verify your recall status at nhtsa.gov/recalls using your VIN. If the repair was performed and you've experienced the shifter moving out of Park without the brake pedal depressed, file a complaint at nhtsa.gov/report-a-safety-problem. The Recall Query is active, and your complaint is, at this point, the only quality assurance mechanism the system has.

Sources & References

  1. NHTSA, Recall Campaigns 17V-821 and 18V-100: Ram 1500–5500 BTSI Defect. nhtsa.gov/recalls
  2. NHTSA Office of Defects Investigation, Recall Query RQ25003: Post Recall Remedy BTSI Failure, opened July 3, 2025. static.nhtsa.gov
  3. NHTSA, “Meeting with Federal and Industry Leaders to Discuss Boosting Recall Repair Rates.” nhtsa.gov
  4. U.S. Government Accountability Office, Vehicle Safety: Opportunities to Improve Repair Rates for Recalled Vehicles. gao.gov
  5. DOT Office of Inspector General, NHTSA's Management of Light Passenger Vehicle Recalls Lacks Adequate Processes and Oversight. oig.dot.gov
  6. Ford Motor Company, Safety Recall 26V-XXX: 2017–2019 Explorer Rear Suspension Toe Link Fracture, May 2026. nhtsa.gov/recalls
  7. NHTSA, Fatality Analysis Reporting System (FARS), 2014–2023. nhtsa.gov

Source: NHTSA FARS 2014–2023, NHTSA recall databases, GAO reports. Rollaway fatalities cannot be isolated in FARS data; Ram BTSI-specific injury counts from NHTSA RQ25003 investigation documents. See methodology for caveats.